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15.09.2020

Head IT Support

  • 8808Pfäffikon
  • Vollzeitstelle

LGT Capital Partners is a global multi-alternatives platform with over USD 55 billion in assets under management and more than 500 institutional clients in 37 countries. An international team of over 450 professionals is responsible for managing a wide range of investment programs. Our stable ownership structure enables us to build long-term partnerships with clients.
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Die LGT Group bietet attraktive Möglichkeiten für eine internationale Karriere im Private Banking und Asset Management in Liechtenstein, der Schweiz sowie weiteren Standorten weltweit. Das Fürstenhaus von Liechtenstein kontrolliert und führt die LGT seit nunmehr neunzig Jahren persönlich. Daraus ergeben sich für unsere Kunden ebenso wie für unsere 1'800 Mitarbeitenden wichtige Vorteile wie Langfristigkeit, Stabilität, Unabhängigkeit und rasche Entscheidungswege.
 

Head IT Support

Job Information

  • Overall responsibility for delivering responsive and effective support services;
  • Management of team, processes and tools regarding IT supporting services;
  • Setup and further development of ITSM implementation;
  • Building and leading virtual global team with head office in Pfäffikon and smaller support organizations in New York, London and Hong Kong;
  • Organisation of hardware deployment and maintenance;
  • Liaising closely with infrastructure, workplace and operations teams.

Requirements

  • Extensive experience of managing IT support provision in a service desk environment;
  • Thorough knowledge of ITIL and experience of its appropriate implementation in an IT support context;
  • Expertise in the design, implementation and continuous improvement of incident management, request fulfilment and problem management processes;
  • Proven ability to motivate and direct staff working in IT support roles;
  • Good problem-solving, prioritisation and decision-making skills;
  • Excellent English oral and written communication skills, German is a plus.

Contact Information

If you are interested in becoming an integral part of a successful alternative investment management team in an international, multicultural working environment we will be pleased to get to know you soon.
For further information please contact us.

Florian Fischer
LGT Capital Partners AG, Pfaeffikon
Human Resources

Arbeitsort:

8808Pfäffikon

Florian Fischer Senior HR Manager LGT Capital Partners Ltd. Pfäffikon +41 55 415 96 17